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London Airport Transfers

Freqently Asked Questions

Q. Were do i meet my driver at the airport or cruise port?

A. For all airport and cruise port pick ups the meeting point is the information desk the driver will be holding your name upon a name board.

Q. What happens if my flight is delayed?

A. The office monitors all flights and will be aware and we will only send the driver into the airport terminal after your flight has landed.

Q. If my flight is delayed will i get charged for the delay?

A. No, we do not charge waiting time on airport and cruise port pick ups.

Q. How can i pay for my transfers?

A. We accept most credit cards via paypal or you can make payment on the day of your transfer in cash to the driver.

Q. What happens if i end up with more luggage then ive mentioned in my booking form?

A. We suggest you let us know as soon as possible for us to send the right size vehicle.

Q. Can i make my return reservation with the driver?

A. No all return must be booked thru a licensed operator other wise all insurances will be void.

Q. How do i know that you are a legit company?

A. Good question, all licensed operators should display there license number and you should be able to go to the TFL website and check there details.

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